Non-Chinese lending services LazyPay and Kissht became unavailable to users after the February 5 order by the Ministry of Electronics and Information Technology (MeitY) blocked 232 apps involved in unauthorized lending services, gambling and gambling.
While both apps remain available on the Play Store, their websites were inaccessible as of Monday morning. This created a lot of confusion for customers who were supposed to make their payments before the first week of February and were unable to pay the installments.
“I have a due of ₹1255 but it prevented me from opening my Lazypay app and even blocked me from your website and I am trying to pay via SMS links but it is not working because it blocked me from all source tell me how should I pay?” wrote Bankim Sarkar, a LazyPay user.
Similarly, a customer of Kishht, Manoj Prasad, said: “your app and website are not working, payment cannot be made, today is the last day, kindly fix it.”
According to an industry source, who spoke with Line of business On condition of anonymity, “It is surprising that LazyPay was blocked because it is backed by Netherlands-based PayU and not a Chinese investor. However, Kissht has certain Chinese connections and that seems to be the reason why it was blocked.”
LazyPay and Kissht did not respond to Line of business Comment search query.
“Kissht’s app and website are working for their customers. We’re aware that Google has been asked to remove a business listing from the Play Store that includes our business, but we don’t know what caused the notification. We will meet with officials tomorrow to seek clarification. Kissht has no Chinese stakeholders,” a Kissht spokesperson said in a statement issued after the story was published.