So, you’re good with numbers. Brilliant. Critical, even. But how are you… communicating? Because that is what will set you apart from other accounting firms. The way you communicate is your personal brand.
The importance of communication in accounting begins (and ends) with client relationships. Are you providing a personalized service? Are you making communication easy and smooth for customers? Are you using SLA? Automation? A customer portal? Your communication can always be better (and, we think, easier).
Communication is also important to company culture. Studies show that highly engaged employees are 87% less likely to leave. And one of the best ways to “highly engage” your team is with great communication, both officially (who’s working on what task) and unofficially (you know, water feature talks).
This webinar will take you through practical ways to streamline your customer communications and improve the time you spend with your customers, as well as improve the way you communicate internally. This is not just another “time block when you check email” webinar. Our goal is to change the way you think about your processes and systems for the better.
In this webinar, you will learn:
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How to position your brand positively with your customers
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How to build effective and lasting relationships with your customers
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How to retain your most valuable employees and build a positive company culture